Conditions of PIDEWO International, updated January 2016
Note: PIDEWO International is a sole proprietorship, which occurs primarily under the brand name PILOTESSADESIGN.
§ 1 Scope
For the business relationship between PIDEWO International, Inh. Kathrin Wötzel, and the customer only the following general terms and conditions apply in their valid at the time the order is placed. Deviating conditions of the buyer are not accepted PIDEWO International, unless PIDEWO International has expressly agreed in writing. These terms and conditions apply exclusively to telephone, in writing, issued by fax or e-mail and via the web shop is currently under construction transmitted online orders.
The following terms and conditions do not apply to cash sales and personal orders.
If you services offered currently or in the future by PIDEWO International and its Service use (eg customer-specific products, painting in its subject or personalized photo books), those guidelines and business or terms and conditions that apply for the service are in addition to these Terms and Conditions , These specific rules apply vorranging in the event that they are inconsistent with these Terms and Conditions.
If these terms and conditions be wholly or partly ineffective, the validity of the remaining provisions shall not be affected. In this case, the contracting parties undertake to find an arrangement that approximates the economic purpose of the invalid provision.
§ 2 Conclusion
Your order constitutes an offer to us to conclude a sales contract. If you place an order with PIDEWO International, we will first check and, if necessary. An acknowledgment of receipt of the order sending.
A purchase contract is concluded when we either:
· Your order and checked my email to confirm the order acceptance (in custom contract work), or
· An invoice for the items you want to send (when paying in advance), or
· When sending the goods ordered with the enclosed invoice (with purchase on account).
In case the contract is your contractor:
Owner Kathrin Wötzel
73230 Kirchheim Teck
Deutschland / Germany
Email: info (at) pilotessadesign.com
Tel: +49 (0) 176 78 626 317
Sales tax identification number according to § 27a sales tax law:
PIDEWO International does not sell products for purchase by minors. Also our products for children can be purchased by adults.
§ 3 Withdrawal, Consequences of withdrawal, exclusion of revocation
§ 3.1 Withdrawal
Consumers are entitled to a right of withdrawal pursuant to § 355 BGB. You have the right to withdraw within fourteen days without giving a reason this contract.
The withdrawal period shall be fourteen days from the date, have taken to buy, or a representative of your third party, other than the carrier, the goods in possession of or has.
To exercise your right, you have to (Pidewo International, K. Inh Wötzel, airfield 1, 07646 Schöngleina, Tel .: 4917678626317, email:. Info (at) pilotessadesign.com) by means of a clear statement (eg a with sent by post mail, fax or email) about your decision to withdraw from this contract, inform. You can sure use the attached model withdrawal form, but which is not compulsory.
To safeguard the withdrawal period it is sufficient that you send your communication concerning the exercise of the right before the expiration of the withdrawal period.
§ 3.2 Consequences of Cancellation
If you withdraw from this contract, we will reimburse all payments we receive from you, including the costs of supply (with the exception of the additional costs arising from the fact that you have chosen a different method of delivery than that offered by us, cheapest Standard have), and repay immediately latest within fourteen days from the date on which the notification has been received through your cancellation of this contract with us. For this redemption, we use the same method of payment that you used in the original transaction, unless you expressly agreed otherwise; in any case you will be charged fees because of this repayment. We may withhold reimbursement until we have received the returned goods back, or until you have demonstrated that you have returned the goods, whichever is the earlier.
You have to return the goods immediately and in any event not later than fourteen days from the date on which you inform us about the cancellation of this contract to us or to hand over. The deadline is met if you send the goods before the deadline of a fortnight.
You bear the direct cost of returning the goods.
You just have to pay for any diminished value of the goods, when this value is due to a loss necessary to ascertain the nature, characteristics and functioning of the goods handling.
§ 3.3 Exclusion of withdrawal
· The right does not apply to distance contracts
· The supply of goods that are produced according to customer specifications or clearly
· Tailored to personal needs,
· The supply of audio or video recordings or software if the
· Delivered data carriers have been unsealed by the consumer or
· The supply of newspapers, periodicals and magazines
§ 4 Delivery
Unless otherwise agreed, the delivery from the Office of International PIDEWO to the delivery address given by the customer. Please note that not all products are always in stock. Unless PIDEWO International notes during the processing of your order that the products you have ordered are not available, you will be notified separately by e-mail.
If PIDEWO International is unable without their own to deliver the ordered goods because the supplier of PIDEWO International does not fulfill its contractual obligations, PIDEWO International is entitled the buyer to cancel the contract. In this case the customer will be informed immediately that the product ordered is not available. The legal rights of the purchaser remain unaffected.
If delivery to the customer is not possible because the delivered goods do not fit through the front door, front door or the staircase of the customer or because the customer is not present at the delivery address indicated by him, even though the delivery date has been given to the customer a reasonable period , the purchaser shall bear the costs of the unsuccessful delivery.
§ 5 delivery deadlines generally and for contract work
§ 5.1 General terms of delivery
Unless otherwise announced, the conditions laid down in the order acceptance Delivery dates are. In general we ship within 2-3 business days as mail, DHL packages or with DHL Express. Please note that the delivery times, the transport routes of each company must be added with. Within Germany the are 1-3 business days. For shipments abroad in the EU, the lead times can take up to 10 working days.
The delivery deadlines are valid only when the product is available in stock in sufficient numbers. For deliveries to customer specifications-made goods such as Painting, photo books or other commissions are different delivery periods (See § 5.2).
If it should make us even not be possible to ship within the stated delivery times, you will be informed separately about it and have the right to immediately withdraw from your order.
§ 5.2 Delivery periods for photo books and other contract work (excl. Transport times)
§ 5.2 .1 paintings from our gallery
· No ambience and service adjustments: 7-10 business days
· With ambience service and / or customer-specific adaptations (Distribution of elements, color changes): negotiable, but at least 10-15 business days
§ 5.2 .2 commissions
· Painting with private motive: to be, but at least 20-25 working days
· Custom Print Article: negotiable
§ 5.2 .3 Personalized Photo Books
For the creation of personalized photo books an approximate delivery time of 10 days is given. (depending on the photobook variant) This will be communicated in order acceptance. A requested delivery date may take into account, but not guaranteed.
All specified under §5.2 Delivery times are from receipt of all complete data that are necessary to prepare the goods. In rare cases it can happen that extend the delivery times unexpectedly. If this is the case, you will be notified immediately. Work has commenced on the preparation of the product, you can request a free quality gift certificate for this product.
A withdrawal from the contract is possible only with an expense allowance in the amount of the costs already incurred for the creation of the print data. This can be up to 80% of the agreed purchase price of the product.
§ 6 Due date and payment, arrears
The customer may pay the purchase price in advance (bank transfer or Paypal), cash on collection and bank transfer for purchase orders (subject to the above conditions in § 7). For new customers we grant only in exceptional cases, a purchase on invoice. If the buyer is in default of payment, PIDEWO International is entitled to charge interest amounting to 5% above the announced by the European Central Base Rate to promote. If PIDEWO International, a higher default damage detectable, it authorized PIDEWO International, to assert this.
When paying in advance we ask for transfer to our specified in the order confirmation account. If you buy via PayPal we ask to deposit the full amount to our Paypal address: info (at) pilotessadesign.com.
Prepayments from abroad must be made free of charge for the recipient. For other payments from abroad we charge € 15,00 for German bank charges.
Place of performance for delivery and payment is 73230 Kirchheim Teck.
§ 7 Special features of the Purchase Orders
Payment on account is only possible for customers over 18 years. Delivery address, home address and billing address must be identical and within Germany.
For deliveries abroad, the payment will be offered for the account only in special cases and known persons / dealers.
For services are received, the online (eg via download) and for the purchase of vouchers, the payment on account is generally not possible.
The invoice amount is due upon receipt of invoice.
§ 8 Offsetting, retention
A right to offset the buyer only if his counterclaims have been legally established or are undisputed PIDEWO International. In addition, he is only entitled to exercise a right of retention when his counterclaim is based on the same contractual relationship.
§ 9 Prices
All prices are subject to change. Price changes, for example, We reserve the right suppliers or because of mistake because of exchange rate fluctuations or increases. There are valid on the day of delivery list price. All prices are final prices including German VAT of 19%.
As usual - - net prices reported under separate prices for dealers in the country and abroad are. A note, what kind of quotation is, is included. For delivery to commercial customers in EU countries, the German VAT will not be charged when when placing the order a valid tax identification number is given to us. For all other deliveries to EU countries, the German VAT is charged. For deliveries in non-EU countries, the rates are reduced by the present therein VAT. When importing into non-EU countries, additional import duties can be levied. Received, details of the customs authorities of the destination country.
All prices are unpacked from Jena. Shipping fees are based on value, weight, volume and quality of the goods. Our shipping packages are only valid for a coherent delivery and order. The transport takes place from a value of more than 150 € or for larger quantities always as an insured package. Envelopes and smaller merchandise values take place at the expense and risk of the recipient. At the express request of the buyer a transport insurance is taken out. The corresponding costs are borne by the buyer.
§ 10 Retention of Title
The delivered goods remain until full payment of the property of PIDEWO International.
§ 11 Liability for defects
If a defect of the purchased item, the statutory provisions apply. The assignment of these claims of the buyer is excluded.
If the subsequent performance is effected by way of replacement delivery, the purchaser is obliged to return the goods within 30 days to PIDEWO International at the expense of PIDEWO International. The return of the defective goods must be made in accordance with the statutory provisions. PIDEWO International reserves the right to assert under the statutory provisions for damages.
The limitation period is twenty-four months from delivery.
PIDEWO International has unlimited liability if the damage was caused by intent or gross negligence. Furthermore PIDEWO International is liable for the negligent breach of essential duties, which endangers the purpose of the contract, or for the breach of duties the fulfillment of which makes the proper execution of the contract and on whose compliance you regularly rely on. In this case, however PIDEWO International is only liable for the foreseeable, typical damage. PIDEWO International is not liable for the negligent breach other than those mentioned in the preceding sentences obligations.
The above limitations shall not apply to injury to life, limb and health, for a defect after assumption of a guarantee for the quality of the product and fraudulently concealed defects. Liability under the product liability law remains unaffected.
Insofar as the liability of PIDEWO International is excluded or limited, this also applies to the personal liability of employees, representatives and agents.
§ 12 Assignment of rights, customer rating
If the user decides to submit a customer review, it grants a PIDEWO International for the duration of the underlying right time and place unrestricted and exclusive license for further use of the customer reviews for any purpose online and offline. PIDEWO International will endeavor to appoint the author as an author always (unless the author has given to wish to remain anonymous), however, reserves the right to shorten or omit this indication. PIDEWO International reserves the right to not display or a review only for a limited time on the website as well as to shorten or change it. In addition, the review directives apply. Customer reviews are solely the opinions of the customers again. The contents are consistent with the view of International PIDEWO not necessarily reflect.
§ 13 Collection, processing and use of our customers' personal information
How to point out that we will keep your personal information strictly confidential.
Your data is stored for order processing in our internal computer electronically. By placing an order you agree to the storage of your data. Job data, we make third accessible only in so far as it is indispensable for the fulfillment of your order, eg for direct shipping from the manufacturer. A transfer of your data to third parties without absolutely compelling reason to fulfill your order does not take place.
We use possibly your address to send you information by us. This use of your data, you can disagree anytime.
Jurisdiction, even if the order for payment procedure, for merchants Jena. For all other customers in charge of their domicile jurisdiction applies. Only the law of the Federal Republic of Germany to the contractual relationship.
Model withdrawal form (DE)
(If you want to withdraw from the contract, please fill out this form and send it back.)
By mail to:
Owner Kathrin Wötzel
73230 Kirchheim Teck
Deutschland / Germany
By e-mail to:
Hereby give notice (s) I / We (*) withdraw from my / our (*) contract entered into for the purchase of the following goods (*) / provision of the following service (*)
- Ordered on (*) / received on (*):
- Name / consumer (s):
- Address of the / consumer (s):
- Signature of / consumer (s)
(only with message on paper)
(*) Delete where inapplicable.